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Track Will be Back
March 05, 2009

Users of the U.S. Mint's Web site have been writing me in recent days to report that the Track My Order function is not working.

They wonder what is going on.

When something doesn't work, it is quite natural to wonder why.

According to the U.S. Mint yesterday, the system was retrieving old data from the prior contractor that was handling the delivery function last year.

The expectation is that March 6 will see restoration of the function for registered users who have a username and a password.

So tomorrow we will see.

This anxiety over order status is both a positive and a negative for the hobby. It is nice to see so many people drooling over the prospect of receiving new coins from the Mint.

The negative is if we ever find out that the only reason they are anxious is simply to game the system and turn around and sell the coins on eBay after having them slabbed in a very high grade.

While the profit motive has always been a part of the coin hobby, when it becomes the dominant part we tend to get into trouble.

I am reminded of my first proof set order. I sent for two 1969 proof sets by mail on opening day, Nov. 1, 1968, and got delivery six or seven months later. That was routine timing then.

I am glad there was no such thing as order tracking at the time because I wouldn't have had time to be a kid.

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About the Author
David C. Harper has been a coin collector since 1963. He joined the Krause Publications editorial staff in 1978 and is currently editor of Numismatic News and World Coin News. He also edits two books annually, North American Coins & Prices and Coin Digest. He is the author of the Class of '63 column that runs each week in Numismatic News. His first bylined numismatic article appeared in the June 1971 issue of Coins Magazine and his various Krause Publications assignments included a stint as editor of the magazine 1980-1983. Harper received a bachelor of science degree from the University of Wisconsin-Oshkosh in 1977. He had a double major of journalism and economics.

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